Privacy Policy
This policy explains how Fox Plumbing (Pty) Ltd ("Fox Plumbing", "we") handles personal information collected through foxplumbingsa.co.za, in line with the Protection of Personal Information Act (POPIA). The POPI and PAIA Acts are available at gov.za.
What we collect
When you send an enquiry, call or email us, we collect what you give us: your name, phone number, email address, suburb or job address, and details of the plumbing work. We also keep basic technical information such as browser type and pages visited, to keep the site secure and working well.
How we use it
- To respond to your enquiry, quote, schedule and carry out work
- To issue invoices, Certificates of Compliance and insurance reports
- To meet our legal and regulatory obligations
We do not sell your information or use it for unrelated marketing.
Who we share it with
Only service providers who help us run the business (for example email, hosting and accounting providers), your insurer when you ask us to assist with a claim, or authorities where the law requires it.
Storage and security
We take reasonable technical and organisational measures to protect your information and keep it only as long as needed for the purposes above or as required by law.
Cookies
This site uses only the cookies needed for it to function. If we add analytics in future, this policy will be updated.
Your rights
You may ask to see, correct or delete the personal information we hold about you, or object to its processing. Contact us at admin@foxplumbingsa.co.za or 084 368 1879. You may also lodge a complaint with the Information Regulator of South Africa.